Test Candidates Before Interviewing Them
In most organizations, recruiters review résumés, conduct interviews with promising candidates, and then use tests to determine which applicant is the best fit. But recent research shows that using short, web-based aptitude tests as the first screening step efficiently weeds out the least-suitable applicants, leaving a smaller pool for the more costly aspects of the hiring process. These tests more accurately predict performance than an interview, especially in the service industry. For example, a company concerned about absenteeism found that workers who scored in the highest 30% were more than twice as likely to have perfect attendance as workers in the bottom 30%. A security company learned that the bottom 30% of test-takers had five times as many accidents as the top 30%. One organization began testing to screen out the bottom quarter of applicants before reviewing applications. The candidates called in for interviews were better qualified, the average number interviewed for each successful hire fell, and managers saved thousands of hours of effort.
Adapted from "When Hiring, First Test, and Then Interview," by John Bateson, Jochen Wirtz, Eugene Burke, and Carly Vaughan.
The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail
HBR Press Book
The bestselling classic on disruptive innovation, by renowned author Clayton M. Christensen. His work is cited by the world's best-known thought leaders, from Steve Jobs to Malcolm Gladwell. In this classic bestseller--one of the most influential business books of all time--innovation expert Clayton Christensen shows how even the most outstanding companies can do everything right--yet still lose market leadership. Christensen explains why most companies miss out on new waves of innovation. No matter the industry, he says, a successful company with established products will get pushed aside unless managers know how and when to abandon traditional business practices. Offering both successes and failures from leading companies as a guide, "The Innovator's Dilemma" gives you a set of rules for capitalizing on the phenomenon of disruptive innovation. Sharp, cogent, and provocative--and consistently noted as one of the most valuable business ideas of all time--"The Innovator's Dilemma" is the book no manager, leader, or entrepreneur should be without.Buy It Now